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Set up took me two hours. I read all these reviews on set up and got even more confused. The bands keep sliding off.
Hi! Thanks for leaving a review. It is unfortunate that the item you received is not up to your satisfaction. As per our Pleasure Promise we will definitely make things right for you! Please contact us at 1-800-918-6308 or email us at firstname.lastname@example.org so we can further assist you. Kind regards, Mary | Simpli Customer Care 1-800-918-6308 email@example.com
I love the functionality of the bench. It gives great balance and position. It is sturdy enough and comfortable enough to be a good product! Only setback is the straps; it's difficult at times to keep it from sliding down the sides of the bench. I wish there was a better way to stabilize the seat straps.
This is everything I needed for my toys. It raises the toy to just the perfect height to take the full lengths. Would be a 5 star if the instructions were printed with more clear and visible images to show how things are orientated. Also the straps slip off if you go down to much and you kinda have to hold them in place. Can't tell you how many times the bottom bars were reversed and not ligned up because they don't have any distinct markings to tell you. It's all over worth it for the durability and bench if you like to play with your toys. Get something cheaper if you don't need the bench.
Drilled holes are not in alignment.
Hi! Thanks for leaving a review. I am sorry to hear that your item is faulty, we will be more than happy to help. Please contact customer service so that we can start your exchange process for the toy. Kind regards, Mary | Customer Care 1-800-918-6308 firstname.lastname@example.org