The Joke's On Us
Whenever you leave a review on a product that you love, you'll get a response from one of our hilarious Simpli comedians. Read at your own risk.
- Reviews
- Questions
TOY TRASH
Doesn't even work
Simpli Pleasures
Hi! Thanks for leaving a review. I am sorry to hear that your item is faulty, we will be more than happy to help. Please contact customer service so that we can start your exchange process for the toy. Kind regards, Mary | Customer Care 1-800-918-6308 care@simplipleasures.com
One Star
Broke almost instantly
Simpli Pleasures
Hi! Thank you for bringing this to our attention. We will forward your concern to the manufacturer of the product to look into this. Please contact us at 1-800-918-6308 or email us at care@simplipleasures.com so that we can start your exchange process for the toy. Kind regards, Mary | Customer Care 1-800-918-6308 care@simplipleasures.com
Defective product
Product didn't work, was defective! Even tried to put new batteries in and it still didn't work!
Simpli Pleasures
Hi! Thank you for bringing this to our attention. We will forward your concern to the manufacturer of the product to look into this. Please contact us at 1-800-918-6308 or email us at care@simplipleasures.com so that we can start your exchange process for the toy. Kind regards, Mary | Customer Care 1-800-918-6308 care@simplipleasures.com
Item does not function. I replaced all the batteries ...
Item does not function. I replaced all the batteries thinking they were old but item still did not work. Will be returning for refund.
Simpli Pleasures
Hi! Thank you for bringing this to our attention. We will forward your concern to the manufacturer of the product to look into this. Please contact us at 1-800-918-6308 or email us at care@simplipleasures.com so that we can start your exchange process for the toy. Kind regards, Mary | Customer Care 1-800-918-6308 care@simplipleasures.com
Stopped Working
Used it only a couple of times and now it won't work at all, new batteries didn't help, never got to truly enjoy this toy. Waste of $35.
Simpli Pleasures
Hi! Thanks for leaving a review. It is unfortunate that the item stopped working. Although we are very confident in the quality of products we list on our site, this does unfortunately happen from time to time. We will definitely do our best to make things right for you. Please contact us at 1-800-918-6308 or email us at care@simplipleasures.com so we can further assist you. Kind regards, Mary| Simpli Customer Care 1-800-918-6308 care@simplipleasures.com
Five Stars
great product for the $$$
Vibrator does not work
Finally got a night to try this and the vibrator came on once, then would not come on again. No instruction fro the multi function control, so you have no idea what setting it is on. Would not recommend this at all!!
Simpli Pleasures
Hi! Thanks for leaving a review. It is unfortunate that the item stopped working. Although we are very confident in the quality of products we list on our site, this does unfortunately happen from time to time. We will definitely do our best to make things right for you. Please contact us at 1-800-918-6308 or email us at care@simplipleasures.com so we can further assist you. Kind regards, Mary| Simpli Customer Care 1-800-918-6308 care@simplipleasures.com
Very poor product
Waste of money, never worked after putting batteries in
Simpli Pleasures
Hi! Thanks for leaving a review. I am sorry to hear that your item is faulty, we will be more than happy to help. Please contact customer service so that we can start your exchange process for the toy. Kind regards, Mary | Customer Care 1-800-918-6308 care@simplipleasures.com
Doesn't work
It doesn't even work
Simpli Pleasures
Hey there! Get in touch with our customer care and we'll get you a new one sent right away. Just reference your order #! Thanks! Kind regards, Maria - VP Customer Loyalty